Frequently Asked Questions

Get answers to common questions about Mercedes Benz Wellness Visit.

The complimentary Mercedes Benz Wellness Visit includes a Serenity lymphatic treatment, a session in our wellness pod, an antioxidant assessment, and curated refreshments. It's a $100 value provided with your $100 Gift Voucher; gratuity is not included but is appreciated.

Appointments typically last about 45 minutes, including a brief check-in, the Serenity lymphatic treatment, wellness pod session, and antioxidant assessment. Timing allows a relaxed pace so guests can fully experience each element and enjoy curated refreshments afterward.

Yes—this visit is designed as a gentle introduction to Shapetress. Our technicians guide first-time guests through each component and tailor the experience. Please disclose any medical conditions, medications, or sensitivities when you book so we can ensure safe, comfortable care.

Yes—the Mercedes Benz Wellness Visit is offered as a complimentary $100 value when you present the $100 Gift Voucher. Please book in advance to reserve your spot. Gratuity is not included and is appreciated if you enjoyed the service.

Some conditions—active infection, recent surgery, deep vein thrombosis, uncontrolled cardiovascular issues, or certain medications—may restrict lymphatic massage. Pregnant guests should notify us. We evaluate each guest during check-in and may require physician clearance to ensure your safety and comfort.

Gratuity is not included with the Mercedes Benz Wellness Visit; it remains optional and is appreciated. Typical tipping ranges from 15–20% for exceptional service. You may tip in cash or add gratuity to your payment at checkout if available.